Terms & Conditions
All terms and conditions of use of this website come under the IT Act 2000 and its rules and regulations are applicable. This electronic record does not need any digital signatures since it is published in accordance with Rule 3 (1) of the IT Rules 2011 that require only publishing privacy policy.
User Agreement
A legal binding agreement between a user referred to as the Company or the Website will come into effect at the time of accessing https://saraakshi.com/ by anyone. It is understood that the usage is subject to the notices, terms, and conditions set forth in this agreement (the “Agreement”).
Amendment: The Company reserves the right to change this website and/or alter the terms and conditions of this User Agreement at any time and retains the right to deny access to anyone who the Company believes has violated it. The revised version/terms shall be effective from the time that the Company posts the same on the Website.
Definitions
Payment on Billing shall mean a transaction where the payment for the items purchased is paid through the online payment facility provided by https://saraakshi.com/ or any other mode of payment acceptable to the Company.
Payment on Delivery shall mean a transaction where the payment for the items is collected from the buyer by the Logistics Partner at the time of delivering the items. Only cash payment will be accepted in this case.
Delivery / Delivered means physical delivery of the items to the buyer by the seller through a reputed Logistics Partner to the address communicated by the buyer on the Website.
Dispatch/ Dispatched shall mean that the items have been dispatched by the seller through the Logistics Partner to the address communicated by the buyer on the Website.
Dispatch Details means the true, accurate and valid data, information, details, or documents as specified by the Company from time to time, which the seller is obligated to provide to the Company as proof that the item has been Dispatched and/or Delivered, as the case may be.
Information means and shall include any confidential and/or personally identifiable information or other information provided to the Company or other Users of the Website at the time of registration with the Website, buying or listing process, or through any email feature.
Issuing Bank in respect of a buyer means any bank that has issued a Valid Card (credit/debit/cash card) to the buyer or the branch of a bank which maintains a valid Bank Account in the name of buyer.
Logistics Partner shall mean reputable logistics and courier company(s) appointed by the Company that will provide various services of collection and delivery of items, and collection of the Transaction Price from the buyer.
Transaction means every electronically generated valid purchase order placed by the Buyer for purchasing the items listed on the Website.
Transaction Price means the price to be paid for the items purchased by the buyer, including shipping charges, insurance, and applicable taxes.
Valid Card means any valid credit card/debit card/cash card issued by Visa, MasterCard, or any Issuing Bank lawfully owned by the User.
Valid Bank Account shall mean a valid and operational bank account in the name of the User.
Online Payment Facility means the automated electronic payment or collection and remittance facility provided by the Company through authorized banks, financial institutions, or payment providers.
Eligibility
This Website should be accessed only by those persons who can form legally binding contracts under the Indian Contract Act, 1872. Minors are not allowed to register or purchase on the Website.
If you represent a business entity, by accepting the User Agreement, you agree and confirm that you are duly authorized to bind that business entity to this Agreement.
Registration and Communication
You are solely responsible for maintaining the secrecy of your username and password. The Company will not be liable for any losses resulting from misuse.
You agree that your sole purpose of registering is to buy or sell permitted items on https://saraakshi.com/.
You must provide true, accurate, and complete information while registering. Misrepresentation can result in suspension or termination of your account.
Electronic Communication: By using the Website, you consent to receive all communications electronically from the Company, which will be deemed adequate service of notice.
Terms of Use
The Website merely provides hosting services for users to buy and sell products.
Registration is currently free of cost, but the Company reserves the right to introduce fees for new or existing services.
Users are responsible for paying all applicable charges and taxes.
The Company may appoint third-party providers (e.g., logistics and payment partners) to facilitate operations.
The Company does not originate or alter any communication between users.
Accuracy of Information: Users are solely responsible for the information they provide.
User Obligations
Users must not:
Post or list unlawful, harmful, defamatory, obscene, or offensive content.
Infringe any intellectual property rights.
Mislead or impersonate others.
Upload viruses, malware, or harmful code.
Violate the sovereignty or integrity of India.
Attempt to manipulate prices or transactions.
Place advertisements without authorization.
Violation can result in suspension, termination, or legal action.
Disclaimers
The Website is only a platform for transactions.
The Company is not responsible for contracts, delivery, payment, warranties, or disputes between buyers and sellers.
Users agree to use the Website and payment facilities at their own risk.
Limited Liability
The Company shall not be liable for:
Any delays, failures, or errors in the operation of the Website or its services.
Any damages, including loss of profits, goodwill, or data.
Payment
Payments can be made via Payment on Billing (online) or Payment on Delivery (cash on delivery, if available).
The Company is authorized to collect, process, and remit payments on behalf of users.
Breach
The Company may suspend or terminate your account if:
You breach this Agreement or related policies.
Misuse the Online Payment Facility.
Provide false or unverifiable information.
Cause potential legal liability.
Grievance Redressal
For any complaints or issues regarding the Website, Users may contact the Grievance Officer via the contact details provided on https://saraakshi.com/.
Arbitration
Any dispute shall be referred to a sole arbitrator appointed by the Company. The arbitration will be conducted in English, and the place of arbitration will be decided by the Company.
Governing Law
This User Agreement and related policies are governed by the laws of India. All disputes are subject to Indian jurisdiction.
This document is an electronic record in terms of the Information Technology Act, 2000 and does not require any physical or digital signatures.
